Cookie Policy

WHAT ARE COOKIES?

Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to keep track of what you have in your basket and to remember you when you return to our site.

To access essential features at trilogystores.co.uk you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.

We also use banner advertising on other websites to present you with products we think may be of interest to you, based on your browsing history.

To manage your cookie preferences click here.

TYPES OF COOKIES

Strictly Necessary Cookies

These cookies are essential in the operation of this website. They are used for a variety of purposes such as remembering the pages visited, items placed in the shopping basket and that the website is in use. This website does not store any personally identifiable information within any cookie or cookie type including any text fields you have completed and credit card information.

Performance Cookies

These cookies collect anonymous information on how users browse the website, the data is merged and used to help us understand how users operate the website so we can make improvements to enhance your online experience. For example we employ Google Analytics cookies to help us record how users arrive and find the website, how they browse and use the website, so we can improve areas such as navigation, shopping experience and marketing campaigns. Other cookies may include tracking purchases for 3rd party affiliate partners, royalty schemes and promotions. Again the data stored by these cookies is not personally identifiable and cannot be used to identify any individual users.

Functionality Cookies

These cookies remember your choices and preferences such as currency, items viewed, search parameters, wish-lists and any items saved for later. These cookies provide the user with an enhanced user experience making their visits more personalised and pleasant. Again any information collected and stored by these cookies is merged and is not personally identifiable and cannot be used to identify any individual users.

Targeting and Advertising

When you visit trilogystores.co.uk you may notice some cookies that aren't related to Trilogy. For example, we use cookies to create adaptive, personalised banners that display relevant offers (such as recommendations of products that you might be interested in) when you visit other selected websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

If you take the opportunity to 'share' trilogystores.co.uk content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

We also use Rakuten Marketing to help get the most of our digital marketing by delivering data-driven personalised ad experiences. For more information about how to opt-out of Rakuten Marketing cookie, click here: Rakuten Website Privacy Policy.

HOW DO WE USE COOKIES?

To order products on trilogystores.co.uk, you need to have cookies enabled - see the section on Managing cookies. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).

We're giving you this information as part of our initiative to both comply with legislation, and make sure we're honest and clear about your privacy when using our website.